Terms of Service

Last updated: 2 July 2026

These Terms of Service (the “Terms”) are a binding agreement between you (“you”, “Merchant”, or “your business”) and SettleBolt, operated by PROTASIS LTD, a software company registered in Bulgaria, VAT BG201136934, with registered address at Suha Reca Region Str., Sofia P.C. 1505, Bulgaria (“SettleBolt”, “we”, “us”, or “our”), governing your access to and use of the SettleBolt website, dashboard, APIs, hosted checkout, and related software and services (together, the “Service”). By creating an account, joining the waitlist, or otherwise accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1.Eligibility & accounts

You must have the legal capacity to enter into a binding contract and use the Service only for lawful business purposes. By using the Service you represent that you have full authority to enter into these Terms on behalf of yourself and any business you represent, and that all information you provide is accurate and kept current.

You are solely responsible for your account credentials, wallet keys, seed phrases, team members’ access, and all activity under your account, whether or not authorised by you. You must notify us promptly of any suspected unauthorised access. We are not liable for any loss arising from your failure to safeguard your credentials or keys.

2.The Service & its non-custodial nature

The Service lets you create payment links and invoices, configure a receiving wallet, and detect and record on-chain payments made by your customers. You are the sole owner and controller of your receiving wallet and any funds sent to it. SettleBolt merely provides software that generates payment requests, displays wallet addresses, monitors public blockchains, and surfaces information to you. We do not initiate, route, hold, reverse, or guarantee any transfer of value.

Wallet ownership may be verified by cryptographic signature or self-attestation. For self-attested addresses, we do not and cannot verify that you control the address; you accept all risk that funds may be directed to an address you do not control.

3.Cryptocurrency risks — you accept them

You understand and accept that cryptocurrency and blockchain transactions carry inherent risks entirely outside our control, including:

• Irreversibility. Blockchain transactions are final and cannot be reversed, cancelled, refunded, or charged back by us. Funds sent to a wrong, mistyped, incompatible, or unsupported address may be permanently lost.
• No chargebacks or intermediary recourse. There is no bank, card network, or intermediary that can claw back, freeze, or recover a payment on your behalf.
• Price volatility. The fiat value of non-stablecoin assets (including but not limited to ETH, BTC, SOL, and TRX) can change rapidly. Quoted amounts are estimates and may differ from the value ultimately received.
• Network conditions. Confirmation times, network fees, congestion, forks, reorganisations, downtime, and third-party node/RPC availability are outside our control and may delay, alter, or prevent payment detection or settlement.
• Wrong-asset / wrong-network payments. Payments made in the wrong token or on the wrong network may be undetectable, unrecoverable, or lost.
• Regulatory & tax exposure. Laws affecting crypto assets vary and change; you are solely responsible for your legal, licensing, tax, and reporting obligations.

You assume full responsibility for evaluating and bearing these risks. SettleBolt is not responsible for any loss of funds, missed or misattributed payments, or delayed or failed settlements.

4.Your responsibilities & acceptable use

You are solely responsible for your business, your customers, your products and services, your pricing, your compliance, and your relationships. In particular, you agree that you — not SettleBolt — are responsible for all applicable laws, including anti-money-laundering (AML), counter-terrorist-financing (CTF), sanctions, know-your-customer (KYC), consumer-protection, data-protection, and tax obligations relating to your use of the Service and your customer transactions.

You will not use the Service to, or to facilitate: (a) any illegal, fraudulent, deceptive, or unlicensed activity; (b) money laundering, terrorist financing, sanctions evasion, or transactions with sanctioned persons, sanctioned jurisdictions, prohibited persons, or prohibited jurisdictions; (c) mixers, tumblers, obfuscation services, dark-market activity, illegal gambling, unlawful weapons, exploitation, stolen goods, fraud, scams, or other unlawful goods or services; (d) infringement of intellectual-property or privacy rights; (e) malware, phishing, or attacks on the Service or others; (f) circumvention of usage limits, security, or these Terms; or (g) any activity we reasonably determine to be high-risk, abusive, or harmful to SettleBolt, our providers, or other users. We may refuse, suspend, or terminate service for any such use at our sole discretion, with or without notice.

5.Fees, billing & taxes

Access to paid merchant plans requires a recurring subscription fee, billed in advance through our third-party billing processor. By subscribing you authorise recurring charges to your billing payment method until you cancel. Subscriptions renew automatically for successive periods at the then-current rate unless cancelled before the renewal date. When you cancel, we stop renewal for that subscription immediately, you will not be charged again for that subscription, and you keep paid access until the end of the billing period you already paid for. You are responsible for keeping a valid payment method on file. This billing arrangement applies to your SettleBolt account only; SettleBolt does not automatically pull cryptocurrency from your wallet or your customers’ wallets.

All fees are exclusive of taxes; you are responsible for any VAT, sales, or other taxes, and for any bank, card, or currency-conversion charges. We may change plans, features, limits, and prices at any time; price changes apply from your next billing period. Fees are refundable only as expressly stated in our Refund Policy. Approved refunds may be net of non-refundable transaction costs where permitted by law. SettleBolt does not charge a percentage transaction fee on payments you receive; “no transaction fees” refers to SettleBolt’s own charges only and does not include blockchain network fees or third-party charges.

6.Refunds

Subscription fees may be refunded only within the five-day paid activation/use refund window, for proven billing errors, where required by non-waivable law, or as otherwise expressly provided in the Refund Policy, which is incorporated into these Terms. Approved refunds may exclude payment processor fees, card network fees, blockchain network or gas fees, currency-conversion costs, taxes that cannot be recovered, and other third-party transaction costs where permitted by law. Refunds of payments between you and your customers are solely your responsibility; SettleBolt is not a party to those payments and does not process, hold, or reverse them.

7.Intellectual property & your content

The Service, including all software, designs, text, graphics, logos, and the “SettleBolt” name and marks, is owned by us or our licensors and is protected by law. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service for your internal business purposes during your subscription. You may not copy, modify, reverse-engineer, resell, or create derivative works from the Service.

You retain ownership of content you upload (such as your logo, brand assets, business details, and invoice data). You grant SettleBolt a worldwide, royalty-free licence to host, store, reproduce, and display that content solely to operate and provide the Service, and to use your name and logo to identify you as a customer unless you opt out by contacting us. You represent that you have all rights necessary to grant this licence and that your content does not infringe any third-party rights.

8.Early access & product changes

SettleBolt may be offered in early access, beta, preview, or pre-release form. Features, chains, tokens, APIs, webhook behaviour, payment-detection logic, pricing, limits, documentation, and availability may change, be restricted, or be discontinued at any time. Early-access features may be incomplete, unstable, or subject to additional risk. You should independently verify payment status on-chain and should not rely on early-access features as your sole system of record for mission-critical accounting, compliance, or settlement decisions.

9.Third-party services

The Service depends on and interoperates with third parties we do not control — including public blockchains and their networks, wallet software, node/RPC and block-explorer providers, price-data providers, email delivery, and our billing processor. We are not responsible for the availability, accuracy, security, acts, or omissions of any third party, and your use of them may be subject to their own terms. Any data (such as prices, balances, or confirmations) sourced from third parties is provided “as is” and may be delayed, incomplete, or inaccurate.

10.Disclaimers

11.Limitation of liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, or for death or personal injury caused by our negligence. Where such liability cannot be excluded, our liability is limited to the minimum extent permitted by law.

12.Indemnification

You agree to defend, indemnify, and hold harmless SettleBolt and its owners, officers, employees, and providers from and against any and all claims, damages, losses, liabilities, penalties, fines, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your business, products, services, customers, or content; (c) your breach of these Terms or of any law; (d) any transaction, dispute, refund, or chargeback involving you and your customers; or (e) your handling of personal data.

13.Suspension & termination

We may suspend, restrict, disable, or terminate your access to the Service, including dashboard, API, hosted checkout, payment-detection, wallet-management, webhook, team, branding, and other software features, at any time, with or without notice, and at our sole discretion — including for suspected fraud, risk, abuse, non-payment, legal or provider requirements, or breach of these Terms. Because SettleBolt is non-custodial, suspension of the Service does not freeze or control funds already held in wallets you control. You may cancel at any time from your account. Cancellation stops renewal immediately, you will not be charged again for that subscription, and you keep paid access until the end of your current billing period. Cancellation does not entitle you to a refund except as stated in our Refund Policy or required by law. On termination, your licence ends and we may delete your account data, subject to any retention required by law. Sections that by their nature should survive (including 3, 5–12, 14–16) survive termination.

14.Changes to the Service & these Terms

We may modify, add, or discontinue any part of the Service at any time. We may also update these Terms at any time by posting the revised version with a new “last updated” date. Changes take effect when posted (or on a stated later date). Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, your sole remedy is to stop using the Service and cancel.

15.Governing law & disputes

These Terms are governed by the laws of Bulgaria, without regard to conflict-of-laws rules. The courts of Sofia, Bulgaria will have exclusive jurisdiction, and you consent to that venue, except where mandatory law requires a different forum. To the fullest extent permitted by law, you agree that any dispute will be resolved on an individual basis and you waive any right to participate in a class, collective, or representative action. Any claim must be brought within one (1) year after it arises, or it is permanently barred. Nothing here removes any non-waivable right you may have under mandatory consumer or local law.

16.General

These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and SettleBolt and supersede any prior agreement. If any provision is held unenforceable, the remainder stays in effect and the provision is enforced to the maximum extent permitted. Our failure to enforce a right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them freely, including in a merger, acquisition, or sale of assets. We are not liable for any delay or failure caused by events beyond our reasonable control (force majeure). Notices to you may be given via the Service or your account email.

17.Contact

Questions about these Terms: [email protected].
Operated by PROTASIS LTD, Software Company, Suha Reca Region Str., Sofia P.C. 1505, Bulgaria. VAT: BG201136934.